Frequently Asked Questions

1. How can I contact DHP?
2. Can I get your Web site to fill my whole screen?
3. How can I get your Web site to work better with my browser?
4. How do I submit a manuscript to DHP?
5. Can I visit DHP and RBC Ministries?
6. Where are Discovery House Publishers and RBC Ministries located?
7. What payment methods do you accept?
8. Is it safe to enter my credit card number online?
9. What happens to my name and address?
10. How is Discovery House Publishers incorporated?

Answers...

1. How can I contact DHP?

   To contact us, please click on contact us.

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2. Can I get your Web site to fill my whole screen?

   This site is set at a fixed width of 800 pixels. If your screen resolution is set higher than the 800-pixel width, you will have extra space on either side of the Web pages.

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3. How can I get your Web site to work better with my browser?

   Make sure you are using the latest version Web browser. To download the latest version, visit Microsoft’s Internet Explorer for Windows or Mozilla’s Firefox for Windows or OS-X.

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4. How do I submit a manuscript to DHP?

   Click here for Author Guidelines.

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5. Can I visit DHP and RBC Ministries?

   No appointment is necessary to visit our office. If you are in our area please feel welcome to drop in any time between 10 am and 4 pm, Monday to Friday. We have stocks of DHP materials onsite available for purchase as well as our RBC literature to browse through. We look forward to sharing the ministry with you over a cup of tea or coffeee !

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6. Where are Discovery House Publishers and RBC Ministries located?

   Our main office in Europe is at Unit 4, Shoreline Business Park, Sandside, Milnthorpe, Cumbria and goes under the RBC Ministries name. If you want to find our office then find your way to Milnthorpe, Cumbria and then head towards Arnside. We can be found after about 1 mile on the left hand side. "Satnav" does not work to find our office !
   Within Europe we also have offices in Belarus, Ireland, Portugal, Russia, Spain and Ukraine which support RBC Ministries efforts and stock resources. However, all the DHP stocks are held and processed from the UK office.
   

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7. What payment methods do you accept?

   On the website we accept Visa, Mastercard, Delta and Switch. If you wish to pay by cash or cheque then the order and payment should be sent to our office. The address is Discovery House Publishers, PO Box 1, Carnforth, Lancashire LA5 9ES, United Kingdom. The office can be contacted on +44 15395 64149
   

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8. Is it safe to enter my credit card number online?

   Your security is of the utmost importance, that's why we employ the latest in 128-bit security technology to assure that your private information is safe. Our security certificates are verified through Equifax—a leading source for online protection. 

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9. What happens to my name and address?

   You've trusted us with your personal data and we take that trust very seriously. Your name, address, or any other private information will never be passed onto anyone outside the RBC Ministries family of ministries.

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10. How is Discovery House Publishers incorporated?

    Discovery House Publishers was established in 1987 as a not-for-profit organization. A portion of your purchase goes to further the spread of God's Word in developing nations.

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